bdi baji Privacy Policy

1 Definitions and Applicability

In this privacy policy, "we", "our" and "bdi baji" refer to the organisation that operates this website. "You" or "user" refers to any person who visits this site or creates an account.

This policy applies to the bdibaji.cam website and its associated mobile application. By registering on the site, you are considered to have accepted the terms of this privacy policy. You are also requested to read our Terms and Conditions, which complement this policy.

The minimum age to access this site and create an account is 21 years. We do not knowingly collect personal information from anyone under the age of 21.

2 What Information We Collect

bdi baji collects information from various sources. This information is broadly of two types — information you provide directly, and information collected automatically through your use of the site.

2.1 Information Provided at Registration

When opening an account, we collect the following information:

• Full name
• Date of birth
• Mobile number
• Email address
• National ID or passport number (for identity verification)
• Preferred payment method: bKash, Nagad, Rocket or Upay

2.2 Transaction-Related Information

A record of every financial transaction, including deposits and withdrawals, is kept securely in our system. This includes details of the transaction amount, time and method.

2.3 Automatically Collected Information

When you access the site, our server automatically records the following information:

• IP address and device type
• Browser and operating system information
• Time spent on the site and list of pages visited
• Cookie and session data
• Referrer URL (where you came from)

3 Purpose of Using Information

bdi baji uses collected information only for lawful and specific purposes. No information is stored or used unnecessarily.

• Account Management: To facilitate registration, login and identity verification.
• Financial Transaction Processing: To complete deposits and withdrawals. Withdrawals are generally completed within 30 minutes to 3 hours.
• Customer Support: To provide 24/7 support in Bengali and English via live chat and email.
• Security and Fraud Prevention: To prevent unauthorised access and fraud.
• Service Improvement: To analyse user experience and improve the quality of the site.
• Notifications and Communication: To inform you about important updates, offers and policy changes.
• Responsible Gaming: To monitor users' playing patterns and provide assistance when needed.

4 Information Sharing and Third Parties

bdi baji does not sell your personal information. However, information may be shared with certain third parties as required to operate the service.

4.1 Service Provider Partners

We work with trusted service providers for payment processing, identity verification, cybersecurity and technical infrastructure management. These partners may only use information for agreed purposes and have their own obligations to protect privacy.

4.2 Legal Obligations

We may be required to provide information in accordance with a legal demand from a relevant authority or a court order. In such cases, we will provide only the minimum information required.

4.3 No Sale of Data

We do not sell or rent users' personal information to any advertisers or data brokers. This is our commitment.

5 Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the bdi baji website. These help improve your browsing experience and maintain the functionality of the site.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions and security.
• Functional Cookies: Help remember your preferences and settings.
• Analytical Cookies: Used to understand which pages are being used most.

5.2 Cookie Control

It is possible to disable cookies from your browser settings. However, please note that disabling certain essential cookies may limit the site's functionality and you may not be able to log in or complete transactions properly.

6 Data Security Methods

bdi baji follows industry-standard technologies and processes to ensure the security of your information.

• SSL Encryption: All data transfers on the site are encrypted with SSL technology.
• Password Hashing: Your password is never stored directly — it is kept only in encrypted form.
• Two-Factor Verification (OTP): OTP verification is mandatory for sensitive operations.
• Regular Security Audits: Regular checks are carried out to identify system vulnerabilities.
• Access Control: Only authorised staff can access users' sensitive information.
• Data Backup: Regular backups are kept to reduce the risk of data loss.

However, it is not possible to guarantee 100% security in the transmission of information over the internet — this is a general limitation of technology. We take every precaution, but users also have a responsibility to maintain the security of their own accounts.

7 Data Retention Period

bdi baji retains personal information only for as long as necessary. All information is kept while an account remains active.

When an account is closed or becomes inactive, financial and transaction-related information may be retained for a specified period to meet applicable legal requirements. After that, the information is securely deleted or made irreversible.

Analytical data is generally kept in anonymised form and used for service improvement purposes.

8 User Rights

You have certain basic rights over your personal information. bdi baji respects these rights.

8.1 Right to Know

You can contact us to find out what information we hold about you. After verification, we will provide you with a summary of that information.

8.2 Right to Correction

If there is incorrect information in your profile, you can request that it be corrected. After the necessary verification, we will update the information.

8.3 Right to Stop Marketing Messages

If you do not wish to receive promotional emails or notifications, you can let us know at any time. However, it is not possible to stop sending important account-related notifications.

8.4 Right to Close Account

You can request to close your account if you wish. In this case, any funds in the account must first be withdrawn. To learn more about responsible gaming, read our Responsible Gaming Guidelines.

9 Protection of Minors' Information

bdi baji strictly follows a 21+ age policy. We do not accept registrations from anyone under the age of 21 and do not knowingly collect their information.

If a minor has created an account by providing false information, please inform us and we will immediately close that account and delete the associated information. If you are a guardian and become aware of such a situation, please notify our support team.

10 Third-Party Links and Services

bdi baji is sometimes connected to third-party payment gateways or services. These third parties have their own privacy policies and we are not responsible for their data management practices.

Payment providers such as bKash, Nagad, Rocket and Upay follow their own data protection policies. When using these services during a transaction, their privacy policies will apply.

11 Policy Changes and Updates

This privacy policy may be revised from time to time due to business needs, legal changes or technological developments.

If any significant changes are made, we will notify you by email or through a site notification. Continued use of the site after a revised policy takes effect will be considered your acceptance of the new policy.

The date of the most recent update will always be shown at the top of this page. If you have any doubts about any matter, you may find answers in our Frequently Asked Questions (FAQ).

12 Contact

Please contact us for any questions, requests or complaints regarding the privacy policy. Our support team is available 24/7 to assist in Bengali and English.